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Update a user.

PATCH
/users/{user_id}
curl --request PATCH \
--url https://shiftagent.example.com/users/example \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{ "email": "hello@example.com", "display_name": "example", "status": "active", "role_ids": [ "example" ], "default_repository_id": "example", "storage": { "provider": "platform", "bucket_uri": "example" }, "metadata": { "additionalProperty": "example" } }'

Partial update. Merge semantics: provided → replaced, omitted → unchanged, null → cleared.

  • status: "active" is the only way to reactivate a deactivated user (upserts never do).
  • default_repository_id pins a per-user repository override in the resolution cascade (null clears it).
  • storage links a host-owned bucket (provider: "external", bucket_uri) in place of the auto-attached platform bucket.
  • role_ids referencing a role of another tenant responds 409 cross-tenant.
user_id
required
string
/^usr_[A-Za-z0-9]+$/

Internal user ID.

Media type application/json

Partial update for updateUser. Provided → replaced, omitted → unchanged, null → cleared.

object
email

Profile field; null clears.

string | null format: email
display_name

Profile field; null clears.

string | null
<= 255 characters
status

active reactivates a deactivated user — the only way to do so (upserts never reactivate).

string
Allowed values: active suspended
role_ids

Replaces the full role set when provided.

Array<string>
default_repository_id

Per-user repository override; null clears.

string | null
/^rep_[A-Za-z0-9]+$/
storage

Link a host-owned bucket (provider: "external") in place of the auto-attached platform bucket.

object
provider
required

platform — bucket provisioned and owned by the deployment; external — host-linked BYO bucket.

string
Allowed values: platform external
bucket_uri
required

S3-style URI of the bucket root (e.g. s3://bucket/prefix).

string
metadata

Replaces the metadata map wholesale when provided.

object
<= 50 properties
key
additional properties
string
<= 500 characters

Updated user.

Media type application/json

A host-system end user within one tenant. Effective skills = union over assigned roles of each role’s resolved skills.

object
object
required
string
Allowed value: user
id
required
string
/^usr_[A-Za-z0-9]+$/
tenant_id
required
string
/^tnt_[A-Za-z0-9]+$/
external_id
required

Host system’s user ID (namespaced by the adapter). Unique per tenant; natural key for upsertUserByExternalId.

string
<= 255 characters
email
required

Optional profile field — enrichable after creation.

string | null format: email
display_name
required

Optional profile field — enrichable after creation.

string | null
<= 255 characters
status
required

suspended (deactivated) users fail token exchange and cannot start conversations; they are never auto re-provisioned by upsert.

string
Allowed values: active suspended
role_ids
required

Assigned roles (also manageable via assignUserRole).

Array<string>
default_repository_id
required

Per-user repository override in the resolution cascade.

string | null
/^rep_[A-Za-z0-9]+$/
storage
required

S3-style storage bucket attached to a user or conversation. Platform-assigned automatically at creation; host-owned buckets can be linked via update (provider: "external").

object
provider
required

platform — bucket provisioned and owned by the deployment; external — host-linked BYO bucket.

string
Allowed values: platform external
bucket_uri
required

S3-style URI of the bucket root (e.g. s3://bucket/prefix).

string
metadata
required

Free-form string key–value map for host/adapter bookkeeping (e.g. a host-side reference ID). Max 50 keys; values max 500 chars. Replaced wholesale when provided in updates.

object
<= 50 properties
key
additional properties
string
<= 500 characters
created_at
required

RFC 3339 / ISO 8601 timestamp, UTC.

string format: date-time
updated_at
required

RFC 3339 / ISO 8601 timestamp, UTC.

string format: date-time
Example
{
"object": "user",
"status": "active",
"storage": {
"provider": "platform"
}
}

Missing or invalid credentials — no bearer token, an unknown/revoked sk_int_ key, or an expired platform JWT.

Media type application/problem+json

RFC 9457 problem+json error envelope. type is a URI under https://shiftagent.example.com/problems/{slug} (deployment host substituted); see the API-level problem registry for every slug.

object
type
required

Problem type URI (registry slug).

string format: uri-reference
title
required

Short, human-readable summary of the problem type.

string
status
required

HTTP status code.

integer format: int32
detail

Human-readable explanation specific to this occurrence.

string
instance

URI reference identifying this occurrence.

string format: uri-reference
request_id

Correlation ID for support and log lookup.

string
conflicting_resource_id

On name-conflict, external-id-conflict, and resource-in-use: the ID of the existing/depended-on resource — fetch it and continue (replay recovery).

string
errors

On validation-error, field-level details.

Array<object>
object
pointer
required

JSON pointer to the offending field.

string
message
required

What failed.

string
Examples
Example unauthorized

Missing or invalid bearer token

{
"type": "https://shiftagent.example.com/problems/insufficient-scope",
"title": "Unauthorized",
"status": 401,
"detail": "Provide a valid sk_int_ service key or platform JWT.",
"request_id": "req_01hzx8auth001"
}

Not found — the resource does not exist, was deprovisioned, or lies outside the integration key’s subtree (indistinguishable by design).

Media type application/problem+json

RFC 9457 problem+json error envelope. type is a URI under https://shiftagent.example.com/problems/{slug} (deployment host substituted); see the API-level problem registry for every slug.

object
type
required

Problem type URI (registry slug).

string format: uri-reference
title
required

Short, human-readable summary of the problem type.

string
status
required

HTTP status code.

integer format: int32
detail

Human-readable explanation specific to this occurrence.

string
instance

URI reference identifying this occurrence.

string format: uri-reference
request_id

Correlation ID for support and log lookup.

string
conflicting_resource_id

On name-conflict, external-id-conflict, and resource-in-use: the ID of the existing/depended-on resource — fetch it and continue (replay recovery).

string
errors

On validation-error, field-level details.

Array<object>
object
pointer
required

JSON pointer to the offending field.

string
message
required

What failed.

string
Examples
Example not_found

Unknown resource

{
"type": "https://shiftagent.example.com/problems/not-found",
"title": "Not found",
"status": 404,
"detail": "No tenant with external_id acme:tenant:999999.",
"request_id": "req_01hzx8nf001"
}

Conflict — name-conflict / external-id-conflict (unique name or external ID taken; conflicting_resource_id names the holder — fetch it and continue), resource-in-use (guarded delete refused), cross-tenant (referenced resource belongs to another tenant), conversation-archived (write to an archived conversation), approval-expired (approval already resolved or expired), or idempotency-key-conflict (same key, different payload).

Media type application/problem+json

RFC 9457 problem+json error envelope. type is a URI under https://shiftagent.example.com/problems/{slug} (deployment host substituted); see the API-level problem registry for every slug.

object
type
required

Problem type URI (registry slug).

string format: uri-reference
title
required

Short, human-readable summary of the problem type.

string
status
required

HTTP status code.

integer format: int32
detail

Human-readable explanation specific to this occurrence.

string
instance

URI reference identifying this occurrence.

string format: uri-reference
request_id

Correlation ID for support and log lookup.

string
conflicting_resource_id

On name-conflict, external-id-conflict, and resource-in-use: the ID of the existing/depended-on resource — fetch it and continue (replay recovery).

string
errors

On validation-error, field-level details.

Array<object>
object
pointer
required

JSON pointer to the offending field.

string
message
required

What failed.

string
Examples

Named sub-resource already exists — recoverable

{
"type": "https://shiftagent.example.com/problems/name-conflict",
"title": "Name conflict",
"status": 409,
"detail": "A role named \"csr\" already exists in this tenant.",
"conflicting_resource_id": "rol_01hzx8csr001",
"request_id": "req_01hzx8conf01"
}

Unprocessable — validation-error (schema/semantic validation failed; errors[] lists JSON-pointer details) or role-required (user has multiple roles and no role_id was given).

Media type application/problem+json

RFC 9457 problem+json error envelope. type is a URI under https://shiftagent.example.com/problems/{slug} (deployment host substituted); see the API-level problem registry for every slug.

object
type
required

Problem type URI (registry slug).

string format: uri-reference
title
required

Short, human-readable summary of the problem type.

string
status
required

HTTP status code.

integer format: int32
detail

Human-readable explanation specific to this occurrence.

string
instance

URI reference identifying this occurrence.

string format: uri-reference
request_id

Correlation ID for support and log lookup.

string
conflicting_resource_id

On name-conflict, external-id-conflict, and resource-in-use: the ID of the existing/depended-on resource — fetch it and continue (replay recovery).

string
errors

On validation-error, field-level details.

Array<object>
object
pointer
required

JSON pointer to the offending field.

string
message
required

What failed.

string
Examples

Field-level validation failure

{
"type": "https://shiftagent.example.com/problems/validation-error",
"title": "Validation error",
"status": 422,
"detail": "One or more fields failed validation.",
"errors": [
{
"pointer": "/skill_access/skill_ids/0",
"message": "skl_01hzx8unknown does not belong to the effective repository."
}
],
"request_id": "req_01hzx8val001"
}