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Assign a role to a user (idempotent).

PUT
/users/{user_id}/roles/{role_id}
curl --request PUT \
--url https://shiftagent.example.com/users/example/roles/example \
--header 'Authorization: Bearer <token>'

Idempotent assignment — 204 whether the role was newly assigned or already held. A role belonging to a different tenant than the user responds 409 cross-tenant.

user_id
required
string
/^usr_[A-Za-z0-9]+$/

Internal user ID.

role_id
required
string
/^rol_[A-Za-z0-9]+$/

Internal role ID.

Role assigned (or already assigned).

Missing or invalid credentials — no bearer token, an unknown/revoked sk_int_ key, or an expired platform JWT.

Media type application/problem+json

RFC 9457 problem+json error envelope. type is a URI under https://shiftagent.example.com/problems/{slug} (deployment host substituted); see the API-level problem registry for every slug.

object
type
required

Problem type URI (registry slug).

string format: uri-reference
title
required

Short, human-readable summary of the problem type.

string
status
required

HTTP status code.

integer format: int32
detail

Human-readable explanation specific to this occurrence.

string
instance

URI reference identifying this occurrence.

string format: uri-reference
request_id

Correlation ID for support and log lookup.

string
conflicting_resource_id

On name-conflict, external-id-conflict, and resource-in-use: the ID of the existing/depended-on resource — fetch it and continue (replay recovery).

string
errors

On validation-error, field-level details.

Array<object>
object
pointer
required

JSON pointer to the offending field.

string
message
required

What failed.

string
Examples
Example unauthorized

Missing or invalid bearer token

{
"type": "https://shiftagent.example.com/problems/insufficient-scope",
"title": "Unauthorized",
"status": 401,
"detail": "Provide a valid sk_int_ service key or platform JWT.",
"request_id": "req_01hzx8auth001"
}

Not found — the resource does not exist, was deprovisioned, or lies outside the integration key’s subtree (indistinguishable by design).

Media type application/problem+json

RFC 9457 problem+json error envelope. type is a URI under https://shiftagent.example.com/problems/{slug} (deployment host substituted); see the API-level problem registry for every slug.

object
type
required

Problem type URI (registry slug).

string format: uri-reference
title
required

Short, human-readable summary of the problem type.

string
status
required

HTTP status code.

integer format: int32
detail

Human-readable explanation specific to this occurrence.

string
instance

URI reference identifying this occurrence.

string format: uri-reference
request_id

Correlation ID for support and log lookup.

string
conflicting_resource_id

On name-conflict, external-id-conflict, and resource-in-use: the ID of the existing/depended-on resource — fetch it and continue (replay recovery).

string
errors

On validation-error, field-level details.

Array<object>
object
pointer
required

JSON pointer to the offending field.

string
message
required

What failed.

string
Examples
Example not_found

Unknown resource

{
"type": "https://shiftagent.example.com/problems/not-found",
"title": "Not found",
"status": 404,
"detail": "No tenant with external_id acme:tenant:999999.",
"request_id": "req_01hzx8nf001"
}

Conflict — name-conflict / external-id-conflict (unique name or external ID taken; conflicting_resource_id names the holder — fetch it and continue), resource-in-use (guarded delete refused), cross-tenant (referenced resource belongs to another tenant), conversation-archived (write to an archived conversation), approval-expired (approval already resolved or expired), or idempotency-key-conflict (same key, different payload).

Media type application/problem+json

RFC 9457 problem+json error envelope. type is a URI under https://shiftagent.example.com/problems/{slug} (deployment host substituted); see the API-level problem registry for every slug.

object
type
required

Problem type URI (registry slug).

string format: uri-reference
title
required

Short, human-readable summary of the problem type.

string
status
required

HTTP status code.

integer format: int32
detail

Human-readable explanation specific to this occurrence.

string
instance

URI reference identifying this occurrence.

string format: uri-reference
request_id

Correlation ID for support and log lookup.

string
conflicting_resource_id

On name-conflict, external-id-conflict, and resource-in-use: the ID of the existing/depended-on resource — fetch it and continue (replay recovery).

string
errors

On validation-error, field-level details.

Array<object>
object
pointer
required

JSON pointer to the offending field.

string
message
required

What failed.

string
Examples

Named sub-resource already exists — recoverable

{
"type": "https://shiftagent.example.com/problems/name-conflict",
"title": "Name conflict",
"status": 409,
"detail": "A role named \"csr\" already exists in this tenant.",
"conflicting_resource_id": "rol_01hzx8csr001",
"request_id": "req_01hzx8conf01"
}